Volunteer & Enrichment Coordinator
Organization Type: Non-Profit, Christian
Position Type: Full-Time, Non-Exempt; Salaried
Direct Report: Program Director
Department: Girl’s Residential Program (Ages 12-17)
Hours: 40+ hours includes weekdays and weekends on a rotating schedule
Salary: Competitive pay and benefits.
Travel Requirements: Minimal
Education and Experience:
● Bachelor’s degree, preferably in a related field such as behavioral or social science
● Minimum 1 year of related experience, preferably including direct experience with trauma- informed care for a vulnerable youth population
Position Summary: The Volunteer Coordinator is responsible for contributing toward overall Maximum Watchful Oversight (MWO) program objectives by developing strategic community partnerships to leverage resources, opportunities, and volunteers in support of youth participants at the girls residential program. This role enhances the life skills development, and personal growth for participants, for example field trips and community engagement .
Supervisory Responsibilities:
● Recruits, interviews, screens, trains, and supervises (or assigns) volunteer staff
Responsibilities (include but are not limited to):
● Communicates with all departments of the organization to identify available opportunities and needs for volunteers.
● Recruits volunteer staff to fit these roles using a variety of resources and techniques.
● Gathers information about each volunteers’ skills, availability, and goals; matches volunteers with appropriate opportunities based on this data.
● Schedules, coordinates, and assigns volunteers to appropriate departments, supervisors, and/or mentors.
● Regularly communicates with volunteers to ensure placement is a good fit for individuals’ skills and goals.
● Maintains files, records, applications, and other data concerning volunteer program.
● Drafts, maintains, and publishes guidelines, best practices, and procedures for volunteer program.
● Coordinates volunteer recognition and appreciation events and activities.
● Performs other related duties as required.
● Model behavior management and de-escalation skills to participants and staff
● Provide care to program participants without regard to race, gender, ethnicity, religious or spiritual beliefs
● Provide culturally competent care for participants wondering about their sexuality or gender identity, including those who may identify as lesbian, gay, bisexual, transgender, gender-variant, or those who have questions
Program Support
● Plan and coordinate meaningful activities for participants, including milestone or special occasion celebrations, quarterly events with families, field trips, and community outings
● Collaborate with behavioral health staff and other team members to identify innovative strategies to support the personal growth of each participant
● Develop community partnerships and identify program resources for participants, including volunteers, in-kind support, access to experiences and opportunities, and mentors
● Follow all GRP policies and procedures, as well as what is outlined in the Participant Handbook (dress code, procedures for hygiene, medicine administration, etc.)
● Provide direct supervision to participants as needed, with guidance and support from Behavioral Health staff
● Report and record participant progress and any critical incidents that occur on assigned shifts
● Actively support security and facility objectives, particularly regarding on-site visitors and participant travel
Healthy Living
● Develop intentional connections with the program participants and staff members
● Lead by example in modeling the characteristics of a Mission Driven Professional
● Provide direction and encouragement to participants and staff
● Model healthy boundaries to participants and staff
● Provide support and crisis intervention as needed
● Embody the spirit of a lifelong learner
Qualifications:
● Administrative, organizational, and computer skills including use of email and Microsoft Office suite of products
● Never have been shown by credible evidence (e.g., a court or jury, a department investigation, or other reliable evidence) to have abused, neglected, sexually exploited, or deprived a child or adult or to have subjected any person to serious injury as a result of intentional or grossly serious injury as a result of intentional or grossly negligent misconduct as evidenced by an oral or written statement to this effect obtained at the time of application and evidence of having made efforts to obtain and evaluate references from previous employers
● Documentation of references (at least two professional and one personal) that attest to the person’s capability of performing the duties of the position and to the person’s suitability of working with or around children and vulnerable populations
Position Requirements:
● Moderate local travel required related to participant and program needs, as well as occasional travel for training
● Ability to lift objects up to 25 pounds, work for long periods at a computer, and drive company vehicle as needed
● Satisfactory criminal history background check, as well as a satisfactory fingerprint records check determination as required by law
● Clean Motor Vehicle Record
● Documentation from a licensed physician or other licensed healthcare professional of a health screening examination within 30 days of hiring sufficient in scope to identify conditions that may place residents at risk of infection, injury or improper care
● Current evidence of successful completion of a biennial training program in cardiopulmonary resuscitation (CPR) and a triennial training program in first aid which have been offered by a certified or licensed healthcare professional; such programs shall be completed within the first year of employment
● Participation in all required trainings and competency in areas of training content
Skills & Character Qualifications:
● Strength-based, service driven approach
● Analysis, evaluation, and objective critical thinking
● Initiative for effective administration and organization
● Efficiency and time management across multiple priorities
● Communication and collaboration
● Flexible team player
● Discretion and confidentiality for sensitive or restricted information
● Relationship management across Micah’s Promise staff, volunteers, participants, vendors, and partners